Anonymous
map-marker Winchester, Tennessee

Need to speak to someone about account

My Complaint is about being accused of wrongfully charged credit card. I didn't understand it. I can go back to my payments on the accounts.
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User's recommendation: Try and keep up with your records of payments

Wanda B Vtb

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Verified Reviewer

They never want the phone calls or

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The lost prevention wasnt even in today they said call back Monday and I didnt even open this account
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Loss:
$200

Preferred solution: I didn’t even open account

Heather R Npa

Mistake in ordering same think twice. Not giving credit limit

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Thats it just didnt get credit limit. Still do not know. I have to return a scarf when my order comes. Agent said I had enough credit for another order but didnt. Just waiting on first order. Was told that it would be here by 25th but it may or may not know. These gifts were birthday presents. But I guess U have forgiven. They shiuu you lad have done something to make us happy but didnt
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Loss:
$408
Pros:
  • Economoval
Cons:
  • Customer service

Preferred solution: Price reduction

User's recommendation: Of course I would

Silvestre Zwj

Updated credit card for payment

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Had to update credit card, card on file no longer valid! This is enough xxxxx xxxxx. X cccc c mmmnnbvc xxxxx. No this enough
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Donna T Otq

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Verified Reviewer

To resolve a debt

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Updated by user Aug 08, 2023

Seventh Avenue stated to me that "if you're not satisfied with the product purchased( bed) perhaps you could sell it to someone else as opposed to returning it" after I had contacted Seventh Avenue several times regarding not receiving return labels that were...

Original review Aug 08, 2023
Purchased a bed, needed to return it, Seventh Ave.kept saying they sent out return mail labels but didn't, eventually it became too late to return the item!!! Now a $200.

item is nearly $500. Due to them adding interest. They (never) mailed me labels to return the item, claiming "they must of gotten lost in the mail", etc. I contacted them multiple times.

After the time alotted to return the item then they stated it was past time to return it. I've heard from other customers they were done the same way. The quality of the bed was ridiculously CHEAP made, fell apart first time someone laid on it!! (We put it together only after we were told we couldn't return it, after SEVERAL months of trying to return it).

So I have this broken cheap bed that they NEVER sent RETURN LABELS for and the price went from $200. to over $400.

I need to get this issue resolved because it shows up negative on my credit. I believe they do this on purpose, fail to send return labels.
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Preferred solution: Price reduction

User's recommendation: Don't buy from Seventh Avenue

Francine C Mdm

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Verified Reviewer

Hi! Please dismiss that because I did it in error..

Last week I was trying to find out of 7th Ave received my payment. I did not mean to go the the "pissed customer" site, that was in error. Everything is good!! Thank you.
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Preferred solution: Nothing

1 comment
Guest

Just stick w/ them a little while & you'll see why that wasn't an accident.

Doris G Hru

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Verified Reviewer

Pissed Ex Customer

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Your company should be ashamed of this delipadated products you send people they are not worth one Penny. Your company should be reported to the Federal Trade Commission for passing our the worst your company on my credit report products I have ever seen.

You should be sued for false products. Instead of putting this chump change I supposedly owe

Your company on my credit report, your should be trying to give me back my money I spent for this garbage immediately. Your company is not trustworthy or reliable products. I will never never order anything from your company again.

Send me check for my mental anguish your company caused a mentally challenged senior citizen of poverty stricken nature. May Jehovah God have mercy on your souls.

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Loss:
$109
Cons:
  • Stay away from this company

Preferred solution: Full refund

User's recommendation: Don't buy or purchase Nothing from this company

Teresa B Zyn

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Verified Reviewer
| map-marker Detroit, Michigan

Billing questions

Updated by user Nov 02, 2023

I have heard nothing about my issue with this company again no one's called me nothing has changed it still shows a late fee it still hasn't going to the wrong account I got absolutely zip zero nothing

Original review Oct 02, 2023
Your service department can't get through keeps hanging up on me and you guys got my account screwed up again with the other account
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User's recommendation: Don't call the number

1 comment
Guest

Just stay away from them all together.

Anonymous
map-marker Kansas City, Missouri

Questions about a bill that's n my name

I received the charge in my bank account I do not have an account with seven avenue. And I never got to talk to anyone a customer service I stayed on hold like 30 minutes
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Timothy F Wve

Make payment on account

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I am trying to have the $25.00 automatically taken from checking account on the 2nd of each month. I need help.f
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Preferred solution: With drawn on the 2nd of each month. Of the amount of $25.00

Randall F Guu

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Verified Reviewer

Items missing

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I received the grandfather clock I ordered in the mail today and there are no weights no weights no weights no weights
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Preferred solution: I would like the weights for my grandfather clock that was supposed to be included

User's recommendation: Good products but might be smaller than what you think with some items so check before buying and prices are a bit high but overall I am pleased

Anonymous
map-marker Madisonville, Kentucky

Payment

Ive received several statements showing balance however when Ive called in automated states a zero balance. Ive sent a check in good faith.
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Heather R Npa
map-marker Asheville, North Carolina

Everything is hreat

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Great customer service- I enjoyed- I have not got my order yet but will use again in future. Thanks for all your help!
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Francine C Mdm

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Verified Reviewer
| map-marker Bellevue, Washington

Payment arrangement

Thanks for reaching out! I did not realize that it is titled "pissed customer" so please forgive me for choosing that site to reach out to you. I was making sure that my payments were accepted last week, that's all! I'm sorry!!
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Kesha A Lpi

I just want to return an item

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I was told that I would be mailed out a return label, but I never received it. I just want to receive a return label and return my item thats it.
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Preferred solution: Deliver product or service ordered

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