Contact Seventh Avenue Customer Service
Seventh Avenue Phone Numbers and Emails
Toll-Free Number:
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(800) 218-3945
Customer Service:
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(866) 212-8369
Legal:
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(866) 268-2471CCPA Inquiries
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(888) 745-4153Privacy Inquiries
Seventh Avenue Emails:
How to Contact Seventh Avenue?
Most Popular Number:
| Total calls: 9 124 | Issues resolved: 577 | Last call: Dec 11, 2024 |
Seventh Avenue Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Seventh Avenue Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Seventh Avenue is 8002183945. 79% of consumers used this number to address their issues and concerns. Meanwhile, 76% of users reported contacting a real person successfully by dialing the phone number 8662128369.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Seventh Avenue may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Seventh Avenue Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Seventh Avenue is 8002183945. 79% of consumers used this number to address their issues and concerns. Meanwhile, 76% of users reported contacting a real person successfully by dialing the phone number 8662128369.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Seventh Avenue may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Seventh Avenue mainly because of request for information, shipping and delivery.
37% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Seventh Avenue is customerservice@seventhavenue.com. 63% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Seventh Avenue Website:
Seventh Avenue Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 12:00pm (CT)
Returns Address:
Seventh Avenue
Attn: Customer Returns
2000 Harrison Dr., Ste 100
Clinton, IA 52732-6676
Seventh Avenue Customer Service Reviews
From the moment Seventh Avenues customer service rep came on the line, she was very pleased to help my every need. By the time the call ended, she had taken my mess and made it clear to understand. From start to finish she handled it professionally and her primary concern was for my satisfaction.
I didnt speak to anyone I made an order and and you all took it out my bank account instead of charging it to my other orders
How Good is Seventh Avenue's Customer Service?
Summary of Seventh Avenue Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Seventh Avenue?
Payments and Charges Question:
- “Billing questions”
- “I want to pay my son's bill”
- “Pay my sons bill”
Request for Information Question:
- “Check on shipment”
- “Information”
- “Have questions”
Shipping and Delivery Question:
- “Have not received credit for package I sent nack”
- “FedEx was here and never delivered my box”
- “Didn’t receive merchandise”
Return/ Replace Question:
- “Return jewelry”
- “Change address”
- “Like to change my deliberate date on my order. It says I requested December 18th. Alright, I did not request that I didn't do it on purpose. Of I did, but I could get the order sooner. That would be great.”
Account Question:
- “Trouble with my email and password”
- “I called for a catalog in July of 2024. I'm still waiting.”
- “Account”
Product/ Service Question:
- “Product defective i received”
- “Want purchases sent asap ty Rita Rosati”
- “Order error”
Activation/ Cancellation Question:
- “Cancel an item”
- “A problem with my order I just placed I need to cancel it”
- “Cancelar una order 67297903”
Cards Question:
- “Credit card”
- “Credit card fraud”
- “Credit card fraid”
Staff Question:
- “Customer service”
- “Yes to talk to custom service”
- “Customer service issue”
Refund Question:
- “Refund”
- “My refund”
- “They said they put my money back on my card 24 to 48 hrs still no money”
Employment Question:
- “Payoff”
- “To pay off a bill”
- “Need to pay off bill”
Website/ Application Question:
- “Site wont let me into my account”
- “Credit application”
- “I need their web site”
Other Question:
- “When my order coming”
- “Hacer un pago”
- “My order”
Compare Seventh Avenue Customer Service To
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