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Contact Seventh Avenue Customer Service

Seventh Avenue Phone Numbers and Emails

Toll-Free Number:

  • (800) 218-3945
Call customer service
Send Message

Customer Service:

  • (866) 212-8369

Legal:

  • (866) 268-2471
    CCPA Inquiries
  • (888) 745-4153
    Privacy Inquiries

Seventh Avenue Emails:

Accessibility
Legal
Privacy Inquiries
customerservice@seventhavenue.com
Is this your business?

How to Contact Seventh Avenue?

Most Popular Number:

(800) 218-3945
Total calls: 10 212 Issues resolved: 665 Last call: Jul 15, 2025
author avatar
PissedConsumer Reporter

You can call the Seventh Avenue customer service by dialing their phone number, 1-866-212-8369. The Seventh Avenue phone number is accessible only on weekdays, specifically from Monday through Friday, between 8 AM and midnight Central Time. These broad Seventh Avenue customer service hours are designed to give customers plenty of opportunities to reach out for inquiries, assistance, or any information they may require regarding Seventh Avenue's offerings.

Alternatively, you can dial 1-800-218-3945, which is the direct 7th Avenue telephone number. You can also call Seventh Avenue customer service number to contact the customer service team, who are dedicated to offering valuable support and ensuring your interactions with them are convenient and professional. Whichever Seventh Avenue contact number you dial, you can be assured that you will get the necessary help to fix your problem.

To reach out to the customer service via the Seventh Avenue website, head to the official website and access the "Help Center" option at the bottom of the home page under the "Customer Service" section - click on it. You will then be directed to the "Contact Us" page, where you will find the "Email Us" section, within which will be another clickable option titled "Email Us". You will be granted access to the online contact form by clicking on this option. You have to complete the online contact form with the required details, such as your name, order number, order details, and explanation of your problem. Once you have submitted the form, the Seventh Avenue customer service team will thoroughly review your request and respond to you as soon as possible.

Seventh Avenue customer service is accessible from Monday to Friday, spanning a generous timeframe of 8 AM to 12 AM Central Time. These Seventh Avenue customer service hours allow customers to seek help, gain information, or resolve inquiries concerning Seventh Avenue's products and services throughout a substantial portion of the day. Whether you have questions about their products, require assistance with existing orders, or need support concerning any aspects, call Seventh Avenue and their service team is at your service. This customer-centric approach ensures that individuals have ample opportunities to call Seventh Avenue customer service with knowledgeable support representatives and enjoy a positive shopping experience.

You can contact Seventh Avenue corporate office by mailing your inquiries and feedback to the following Seventh Avenue address- Seventh Avenue Customer Service, 1112 Seventh Avenue, Monroe, WI 53566-1364. This Seventh Avenue address is a direct channel for written communication with the customer service team, making it convenient for you to convey any specific questions, comments, or requests. The Seventh Avenue customer service team will carefully review your message and provide a timely response to address your needs and concerns. You can visit the corporate office to resolve your issue, if you are unable to solve it via call or email.

Seventh Avenue Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Seventh Avenue Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Seventh Avenue is 8002183945. 80% of consumers used this number to address their issues and concerns. Meanwhile, 76% of users reported contacting a real person successfully by dialing the phone number 8662128369.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Seventh Avenue may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Seventh Avenue Website:

Seventh Avenue Help Center:

Corporate Office Address:

Seventh Avenue, Inc.
1112 7th Ave.
Monroe, Wisconsin 53566-1364
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 12:00pm (CT)


Returns Address:

Seventh Avenue

Attn: Customer Returns

2000 Harrison Dr., Ste 100

Clinton, IA 52732-6676

More contact details

Seventh Avenue Customer Service Reviews

2.9 / 5
Average
Lisa R Jyg
Not too happy
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

She couldn't solve the problem I was having. Said she would get back to me and didn't. She said she would talk to her supervisor and call me back.

Shatara Bvj
Garbage
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I spent 600$ on a recliner that was in the dumpster in about 5 months. Impossible to get any satisfaction.

Timoteo Dsx
Deep frying/ this item returned too late

Start sending return shipping labels like normal companies, its going to cost me $37 so I think I should get reimbursed, I will not ever order from you anymore, Ive been trying to reach someone in your company to help, very poor customer service

Donley Sno
Order delivery delays

FedEx keeps delaying my delivery I still don't have half my stuff. It's been over a week since it was supposed to be delivered the first time.

They are a substandard company with terrible customer service use a different company none of the boxes were delivered on time and they were put in front of my door instead of to the side of my door so I had to go around the house to get to them to open the door. FedEx is terrible company

How Good is Seventh Avenue's Customer Service?

Brenda M Afa
Brenda M Afa
Feels Disappointed | May 07, 2025

Agent was disinterested in outright answering my question, I had to, in the end, answer it for myself and had her validate it.

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Carmen G Iui
Carmen G Iui
Feels Neutral | Apr 21, 2025

I never got in contact with!!!

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Bertrum Mdb
Bertrum Mdb
Feels Satisfied | Apr 12, 2025

Thumbs up

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Koral Pah
Koral Pah
Feels Satisfied | Nov 08, 2024

I love dealing with pissed consumer.com, I laugh everytime...FOR OVER A YEAR!!

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Tyray Ord
Tyray Ord
Feels Disappointed | Nov 05, 2024

No good customer service AT ALL

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April C Twg
April C Twg
Feels Neutral | Oct 28, 2024

Customer service is excellent. But I don't get any products from seventh Avenue.

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Summary of Seventh Avenue Customer Service Calls

16.8K TOTAL
CALLS
03:32 AVG CALL
DURATION
35% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Seventh Avenue?

Payments and Charges Question:

  • “Pay a bill”
  • “Make a payment”
  • “Make payment”

Request for Information Question:

  • “Talk to a representative”
  • “Question about my account”
  • “Check on late ordr”

Shipping and Delivery Question:

  • “Didnt received my potato bin”
  • “Missing parts”
  • “Didn't get a bill for 6/25”

Return/ Replace Question:

  • “Make sure my order is correct”
  • “Return itam”
  • “Return”

Account Question:

  • “Account status”
  • “Balance and inquiry”
  • “I think my whole ever has a account with you is using my information. Stolen information. Im going to press charges this morning”

Product/ Service Question:

  • “I ordered a massage recliner in the probes doesn't connect together one shorter then the other so therefore it can't get any oiwer”
  • “Check see if a product is in”
  • “Broken pots”

Activation/ Cancellation Question:

  • “Need to cancel pymnt amt”
  • “Cancel order”
  • “Cancel credit”

Cards Question:

  • “New Bank card need to up grade account”
  • “My card was stolen need to pay bill”
  • “To give new card number so my $30.00 payment would be taken out. Don't know why you would be charging me $53.00 as customer service was the only one that helped me. Yes I'm pissed and confused!!!”

Staff Question:

  • “Customer service”
  • “Talk to customer service”
  • “Yes to talk to custom service”

Refund Question:

  • “Refund Westwick cart and replace with tall wooden cabinet.”
  • “Refund”
  • “Trying to get my money back”

Employment Question:

  • “To see what my payoff is”
  • “Payoff statement”
  • “Pay off bill”

Website/ Application Question:

  • “Application”
  • “Site wont let me into my account”
  • “Credit application”

Other Question:

  • “Order not right”
  • “Messed up ordr”
  • “Sent someone else order”

Compare Seventh Avenue Customer Service To

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