Contact Seventh Avenue Customer Service
How to Reach a Person at Seventh Avenue
Verified Contact Information
Toll-Free Number:
-
1-800-218-3945
Customer Service:
-
1-866-212-8369
Legal:
-
1-866-268-2471CCPA Inquiries
-
1-888-745-4153Privacy Inquiries
Accessibility:
accessibility@colonybrands.com
Legal:
privacy@seventhavenue.com
Privacy Inquiries
customerservice@seventhavenue.com
Seventh Avenue Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Seventh Avenue Phone Number
1 (800) 218-3945
Average Hold Time
00:02:31
Average Calls duration
4 minutes
Most Popular Seventh Avenue Email Address
customerservice@seventhavenue.com
Seventh Avenue Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (34% reported full resolution)
Seventh Avenue Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Seventh Avenue Phone Number | 1 (800) 218-3945 |
| Average Hold Time | 00:02:31 |
| Average Calls duration | 4 minutes |
| Most Popular Seventh Avenue Email Address | customerservice@seventhavenue.com |
| Seventh Avenue Live Agent Availability | 18% of callers successfully reach a real person |
| Issue Resolution Rate | Low (34% reported full resolution) |
| Seventh Avenue Customer Service Rating | 4.2 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Request for information, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Seventh Avenue | First and last name, phone number or address or zip code |
Contact Information
Seventh Avenue Website:
Seventh Avenue Help Center:
Corporate Office Address:
Seventh Avenue, Inc.
1112 7th Ave.
Monroe,
Wisconsin
53566-1364
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 12:00pm (CT)
Returns Address:
Seventh Avenue
Attn: Customer Returns
2000 Harrison Dr., Ste 100
Clinton, IA 52732-6676
Summary of Seventh Avenue Customer Service Calls
17.9K
TOTAL
CALLS
CALLS
03:35
AVG CALL
DURATION
DURATION
34%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Seventh Avenue?
Payments and Charges Question:
- “Payment prob”
- “Make a payment”
- “Make payment”
Request for Information Question:
- “To ask a question”
- “I need a statement saying how much I owe”
- “Place order”
Shipping and Delivery Question:
- “Haven't received my package”
- “Missing parts”
- “An order I did not receive”
Return/ Replace Question:
- “Change mailing address”
- “Returns”
- “Return th”
Account Question:
- “My mother passed away and she had a account with. Seventh I”
- “I don't have my routing number or my account number at hand”
- “Available balance”
Product/ Service Question:
- “I need let them no my mother passed away thank you now please connect me”
- “I placed an order and I haven’t heard anything”
- “Broken product”
Activation/ Cancellation Question:
- “Info on canceling order I've not received that ordered on 21st nov”
- “My order was cancelled”
- “Cancel cards”
Staff Question:
- “Talk customer service”
- “Customer service”
- “Talk to customer service”
Cards Question:
- “Give new card number”
- “New Bank card need to up grade account”
- “My card was stolen need to pay bill”
Refund Question:
- “Csncel/refund”
- “I want my money back”
- “Refund satics”
Employment Question:
- “Payoff account”
- “Trying to payoff old debt $442 for Gwen Haga”
- “To get a pay off statement”
Website/ Application Question:
- “Application”
- “Site wont let me into my account”
- “Credit application”
Other Question:
- “My order was only 233 why is it over 300”
- “Order catalog”
- “Pay them”
Compare Seventh Avenue Customer Service To
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Seventh Avenue