Seventh Avenue Phone Numbers and Emails

Toll-Free Number:

  • (800) 218-3945

Customer Service:

  • (800) 717-7739
    Cancel the account and return the merchandise
  • (866) 212-8369

Legal:

  • (888) 745-4153
    Privacy Inquiries

Seventh Avenue Emails:

Accesibility
Legal
Privacy Inquiries
customerservice@seventhavenue.com
info@seventhavenue.com
Claim Your Business
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Seventh Avenue Contact Information

Seventh Avenue Website:

Seventh Avenue Help Center:

Corporate Office Address:

Seventh Avenue, Inc.
1112 7th Avenue
Monroe, Wisconsin 53566-1364
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - Midnight (CT)

Seventh Avenue Customer Service Reviews

2.7 / 5
Average
Pissedconsumer4179195
I need help finding my account number
5.0

I called asking for my account number and the customer service representative was very helpful and after verifying who I was, I was given my account number..thank you

Pissedconsumer4172164
BAD PRODUCT

No stars for this! Slime built up and no chemicals are to go in except for bromine. Customer Service wasnt helpful either!! I cant get it back in the original container and they specify it needs ...

Summary of Seventh Avenue Customer Service Calls

9.6K TOTAL
CALLS
03:40 AVG CALL
DURATION
37% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Seventh Avenue Customer Service?

Payments and Charges Question:

  • “Make payment on account”
  • “Make a payment”
  • “Pay bill”

Request for Information Question:

  • “Find out my balance”
  • “Check order status”
  • “Asking about a shipment”

Shipping and Delivery Question:

  • “Shipping address is the same as billing address 2517 French st apt 1 Erie pa 16503”
  • “Missing item”
  • “Shipping label”

Return/ Replace Question:

  • “Returning product”
  • “Need return label”
  • “I need a to return an item”

Account Question:

  • “I need my account number”
  • “Go over an old account”
  • “To pay on my account”

Product/ Service Question:

  • “Damaged items”
  • “Defective products”
  • “Damage”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel an item”
  • “Can you Cancel that account number on that book you just sent me a give me a new account number I let someone look at it and that did not bring it back and I'm afraid that they will order stuff in my name and I trying to build my credit up”

Staff Question:

  • “Customer service”
  • “Would appreciate a call back from a manager”
  • “To get customer service”

Cards Question:

  • “Was wondering why they took more off my card”
  • “To see if they got their money off my card”
  • “Update my credit card”

Refund Question:

  • “My refund is not back on my bank card yet”
  • “Refund”
  • “My refund”

Employment Question:

  • “Pay off amount”
  • “Pay off bill”
  • “Pay off statement”

Website/ Application Question:

  • “Credit application”
  • “Application”
  • “Your website is inaccessible and payment”

Other Question:

  • “Abiut an order i placed”
  • “Want to ordercouple of items”
  • “To apply for credit”

About

Seventh Avenue Pros and Cons

Pros: Convenient, Great merchandise, Products, Having the merchandise, Good customer service

Cons: Customer service, No communication, Not helpful at all, Do not answer phone in a timely fashion, Poor customer servixe

Related Companies

Colony Brands, Montgomery Ward, The Swiss Colony, Midnight Velvet, Ashro

Summary

Seventh Avenue is a retail company which specializes in sales of stylish furniture. It was founded in 2006. The headquarters is based in Monroe, Wisconsin, United States. Seventh Avenue also offers the following products: electronics, outdoor, jewelry, health & beauty. There are items for men, women, and kids. Seventh Avenue ships their products across the United States through UPS, FedEx, and Common Carrier carriers. Expedited delivery option is possible. The company accepts returns with full refund or exchange. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay through checking account. Order status can be tracked in personal profile on the company website.

Seventh Avenue reviews and complaints

Seventh Avenue is ranked 102 out of 1661 in Furniture and Decor category

Area Served

USA

Payment Methods

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