Seventh Avenue
Seventh Avenue Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seventh Avenue has a 2.9 star rating from 366 reviews, with 51% saying they would likely recommend; overall consumer sentiment is mostly neutral.
Key Takeaways for Future Customers
- Check recent Seventh Avenue reviews for recurring billing and refunds notes.
- Monitor accounts for unexpected perks membership or auto-ship charges.
- Be prepared for mixed customer service experiences when resolving orders or returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing errors and refund delays.
- Difficulty reaching a live customer service representative; robo calls hang up.
- Reports of defective items, shipping mistakes, account fraud, and return hassles.
Positive Feedback
Customers cite convenient ordering, great merchandise, helpful representatives in some cases, and autopay convenience when it works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seventh Avenue has a 2.9 star rating from 366 reviews, with 51% saying they would likely recommend; overall consumer sentiment is mostly neutral.
Key Takeaways for Future Customers
- Check recent Seventh Avenue reviews for recurring billing and refunds notes.
- Monitor accounts for unexpected perks membership or auto-ship charges.
- Be prepared for mixed customer service experiences when resolving orders or returns.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing errors and refund delays.
- Difficulty reaching a live customer service representative; robo calls hang up.
- Reports of defective items, shipping mistakes, account fraud, and return hassles.
Positive Feedback
Customers cite convenient ordering, great merchandise, helpful representatives in some cases, and autopay convenience when it works.
Media from reviews
Cincinnati, Ohio
*** has passed away , so please stop sending her mail to my house
*** has passed away and she begetting male here at my house at ******
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAvailable balance
I just wanted to know the remaining amount that I can spend on my account without going over my limit.
Salt Lake City, Utah
Dispute transaction
Membership cancelled as requested and charges reversed on my credit card. I was able to contact Seventh Avenue customer services with no difficulty.
User's recommendation: Monitor charges
Brockton, Massachusetts
Perks Membership Fraudulent Charge
- Unauthorized 16.95 charge for three payment cycles of a perks membership never signed up for.
- Notes that others report the same issue.
My elderly Mom was charged 16.95 for three payment cycles for perks membership that she never signed up for! Glad I caught this grotesque slush charge on her account.
As of now this company is no good in my eyes. They need to correct this issue now because I will definitely make it my personal business to let the whole internet know. This needs to be rectified immediately!!
I've seen others comment with this same issue. This is NOT a good look!!
User's recommendation: If you shop with them watch your account for slush charges I suggest you don't even open an account period!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMaking sure my payment went through
- I need to confirm my payment went through.
- Please verify my payment status, as a possible internet drop occurred.
Just a simple error. I need to make sure my payment went through.
We got to the end of everything and we lost each other. So it could have been the internet that caused the drop, so work hours, so I don't need to make a fuss, but I would like them to make sure my payment went through.
Preferred solution: Answer
User's recommendation: I love this store
Raymond, Mississippi
A bill account
I would like to solve the account with you all. Could I get a call through to talk to someone please.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeventh Avenue Review
Needs to talk to someone from seventh Avenue on a issue overall on issue about a backorder issue was resolved -
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was making a payment to seventh...
I was making a payment to seventh Avenue and I i hope it went through cause the lady was gone when i got back on the phone.
Gail jones
Acct# 239452****570
Made a $ 50 payment
- I love seventh avenue
Preferred solution: Make sure my payment went through.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Resolved issue
Someone changed my account and made an order for a humidifier and my humidifiers are from some place else. I'm not paying for that. I ordered a mattress topper set with pillows.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
Hello, Seventh Avenue is stating I have...
- No Seventh Avenue accounts; no purchases; balances in error.
- Perks cancellation by Ann Marie; refund $16.95; seek creditor letter for $18.00 error.
Hello, Seventh Avenue is stating I have balances on other accounts. I do not have any accounts with Seventh Avenue.
I spoke with Ann Marie with Perks membership, she cancelled the membership that I did not sign up for and will refund $16.95. The person that I was speaking with in credit card services hung up on me. I would like a letter going out to the creditors stating this $18.00 is in error. I did not miss a payment, because I have not purchased anything with Seventh Avenue.
I would like this matter cleared up, please. Thank you.
Preferred solution: Letter to the credit bureau to clear this 30 day payment not made when I have not purchased anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause I need to find out my balance and they won't let me because I don't know my member number this is really inconvenient
It went to the auto agent and won't let me through because I don't know my member number, and I want to know my balance.
- Have nice stuff
- You can get threw on the phone to check balance
Preferred solution: My balance
Farmville, Virginia
Inability to speak with a live person
My debit card was stolen, the bank issued me a new card, and I am unable to speak with a person to fix the issue. Every number I call goes straight to computer assistance without being able to fix or change my info.
- Decent priduct
- No real person a on to contact
User's recommendation: Would not recommend
Tacoma, Washington
Billing error
Not able to speak with a representative about a billing error! I have written a letter and have received no response in 45 days.
User's recommendation: None at this time
Chicago Heights, Illinois
Check my balance
- Paying off my account to raise my credit score to 600+.
- This will let me rent my own place.
- I'm seeking help to get an apartment quickly.
I NEED TO PAY OFF MY account so my credit score can go up to 600 or higher. So i will be able to rent my own place. I will appreciate your help with this situation I'm having right now.This is why I'm trying to get help with this problem I'm having getting a apartment right away so please help me.
User's recommendation: Check your accounts.
Dallas, Texas
I accidentally set up auto pay on this account and I do not want auto pay
I accidentally set up for auto pay and I got the letter in the mail to confirm it. I do not want auto pay on this account with Seventh Avenue.
Preferred solution: I guess I’ll have to call back during Store hours. All I’m wanting is to take off auto pay on my account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to make payment
Every time I tried to make a payment it doesnt let you say anything just says youre having trouble good bye better communication
About
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Seventh Avenue is a retail company which specializes in sales of stylish furniture. It was founded in 2006. The headquarters is based in Monroe, Wisconsin, United States. Seventh Avenue also offers the following products: electronics, outdoor, jewelry, health & beauty. There are items for men, women, and kids. Seventh Avenue ships their products across the United States through UPS, FedEx, and Common Carrier carriers. Expedited delivery option is possible. The company accepts returns with full refund or exchange. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay through checking account. Order status can be tracked in personal profile on the company website.
Seventh Avenue is ranked 144 out of 4734 in Furniture and Decor category
USA
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