Elizabeth R Xdw

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Sleep connections, feather bed mattress, pad causes injury

Seventh Avenue - Sleep connections, feather bed mattress, pad causes injury
Seventh Avenue - Sleep connections, feather bed mattress, pad causes injury - Image 2
You sold me a mattress pad that injures me and my husband on a nightly basis. We get stabbed by the pointed end of the feathers that are coming out through the mattress pad material. You never answer your phone. When we call you-error message.
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Cons:
  • Whenever i call seventh avenue or montgomery wards their sister company i cannot get through to them because it says your request cannot be completed

User's recommendation: Do not purchase the sleep connection mattress pad. It is the thick one.

Henry B Wgz

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| map-marker Chicago, Illinois

Return A Clock

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Seventh Avenue - Return A Clock
Seventh Avenue - Return A Clock - Image 2
I purchased a wall clock from Seven Avenue, it looks nice, but it doesnt keep time, the hands dont move and I try calling to get RMA number, because they said you have to get that number or they wont replace it or give out any refund, but the address they give doesnt exist
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User's recommendation: Always keep your order papers and receipts

Amy L Igt

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Have them update my credit with them it showing it is late

Seventh Avenue - Have them update my credit with them it showing it is late
Seventh Avenue - Have them update my credit with them it showing it is late - Image 2
Seventh Avenue - Have them update my credit with them it showing it is late - Image 3
Made payments to get it caught up and still show I'm behind on my payments need fix cause it not showing up that I payed in on my credit history for TransUnion or my credit history .
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Preferred solution: Get my credit fixed on my credit report

Judy P Xkq

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My last order

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no complaints! She was very helpful with my order,,...I messed up my order and she helped me correct it. I appreciate the friendly service I received!!
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Preferred solution: Norhing

Stacey B Hcd

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Return item and still waiting for slip

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I called 3 times after my delivery explaining the item was too big and I had nowhere it would fit it my home. I called in January, February and March. Each time they were "sending me the return label ASAP" I called today again as I still haven't received the labels. I was connected to a lady that when I asked to speak to her supervisor told me she was the supervisor. She told me it has now been over 60 days so no return is possible. I'm so upset about this and will not shop with them again.
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Pros:
  • Payment plan
Cons:
  • Bad customer service
  • Return policy
  • Dont do what they say they will do

Preferred solution: Full refund

User's recommendation: Don't shop with these liars

Cuba M

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I'm sure if order was placed

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Seventh Avenue - I'm sure if order was placed
Seventh Avenue - I'm sure if order was placed - Image 2
I just wanted to basically Pace my Christmas order and I was unable to I don't know if it got ordered or not so if somebody can contact me about if my order got a place or not cuz I still have my order form where I was going to mail it off or that's why I called cuz I was trying to call it in so I can get it done before Christmas I don't know
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Loss:
$200
Pros:
  • Value
Cons:
  • Customer service sucks

Preferred solution: Deliver product or service ordered

User's recommendation: Mail order

Ibraheem Npa

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Verified Reviewer
| map-marker Meridian, Mississippi

Makepayment

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I love seventh avenue especially pictures sometimes they're just a little high though and when you order something they never have the same thing once you go back to reorder but I love 7th avenue
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Todd Z Nfe

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Selling shoddy electronics

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Seventh Avenue - Selling shoddy electronics
Original review Dec 21, 2023

I bought a Jensen Stereo (CD/AM-FM/Turntable/dual cassette) from them in 2020. Within 2 weeks, I had to return it for another one as it was not working properly.

From then until the present day, I may have used the stereo 4 times in all. Worked fine then. Fast Forward to today, and I go to play a CD in the player. The door will not open nor will the multi cd changer move.

I'd get a DOOR ERR message on the screen. I called Seventh Avenue to discuss this and to get a replacement stereo (returning this one to them). They in no uncertain terms told me that I was out of luck since it was well past the 60-day cutoff. So I now have a $372.00 paperweight that will not play CDs.

I told them to cancel my account immediately, and that I would NEVER purchase anything from them again. (Over the past 2+ years, I have spent thousands of dollars with them) Well, they want to stiff me for $372.00 for a non-totally-functioning stereo, then I am done with them.

Period. And I will make sure I will let as many people know how poor their customer service is, especially to one who has spent so much and ALWAYS paid the monthly bill on time.

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Loss:
$376
Pros:
  • Lot of items to choose from
Cons:
  • Lousy customer service
  • Inferior products

Preferred solution: A replacement Stereo (exact match) or a full refund

User's recommendation: STAY FAR AWAY FROM SEVENTH AVENUE!

Tressie A Nag

Didn't Receive all my things

Seventh Avenue - Didn't Receive all my things
Seventh Avenue - Didn't Receive all my things - Image 2
Seventh Avenue - Didn't Receive all my things - Image 3
I Received My Towels & One Blanket , Thats only half my order, Im missing my Teal Comforter set and curtains. Sincerely Yours Tressie Armstrong
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Preferred solution: Price reduction

Penny D Tpj

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Verified Reviewer

Payment issue

I opened my account to check on it and it said I had a $380 and some odd cents pending. I didn't authorize that transaction. I called Nicole in the credit Department at 1:38 PM and she contacted the credit card department and said the transaction was cancelled but if it does process anyway, I will see an immediate refund back to my account.
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Loss:
$381
Pros:
  • Use this site for christmas
Cons:
  • Expensive shipping

Preferred solution: Full refund

User's recommendation: Keep tabs on your account and change passwords often

Anonymous
map-marker Columbus, Ohio

Pay bill off

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I didn't have any complaints I just paid the bill in full what is this *** thing about I'm not mad at anyone she was very nice and helpful
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Angela S Bvx

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Verified Reviewer

Best items

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Original review Mar 02, 2024
Hi thx for my beautiful new clothe. My sneakers are gorgeous love, love love. I appreciate my new beautiful clothes thx.
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Preferred solution: Deliver product or service ordered

User's recommendation: Best place to buy

Anonymous
map-marker Carlsbad, California

I have a bill that I need to pay

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They have been very patient with me. I had to show them my gratitude and appreciation. So customer service was very helpful and professional while dealing with me.
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Kimberly H Ozi

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Verified Reviewer

I need to talk to someone in customer service

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Never get a Direct answer this is just what Im talking about!I need to talk to someone in customer service. Why do I need to type one hundred words?
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Preferred solution: About my account

Ka Qju

Orders

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I love the items ...thank you so much I might order something else down the line...the lamp I got I gave it to my mom
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Pros:
  • Goos

Preferred solution: Something down the line

Resolved
Deepak Skg

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Verified Reviewer
| map-marker Miami, Florida

Resolved: Mercedes Calzada

Hice llamada el 01/14 /2024 o el 18,no recuerdo bien,hable con representante en español,solicitando revista del 2024,actualicé mi nueva dirección, no he recibido revista,ni nadie se ha contactado para una respuesta,pues deseo hacer compra,espero respuesta, atentamente,
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