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Seventh Avenue

Seventh Avenue

www.seventhavenue.com
What is your customer experience with Seventh Avenue?

Seventh Avenue Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Seventh Avenue has 3.0 star rating based on 473 customer reviews. Consumers are mostly neutral.

  • 55% of users would likely recommend Seventh Avenue to a friend or colleague.

  • Rating Distribution
  • Pros: Convenient, Great merchandise, Good customer service.
    Cons: Customer service, No communication, Not helpful at all.

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Media from reviews

Seventh Avenue - To get a settlement on my account please so I can get the connection...
Seventh Avenue - Checking on my packagesSeventh Avenue - Fraudulent PurchaseSeventh Avenue - Fraudulent Purchase - Image 2Seventh Avenue - Fraudulent Purchase - Image 3Seventh Avenue - Fraudulent Purchase - Image 4Seventh Avenue - Fraudulent Purchase - Image 5
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Top Seventh Avenue Reviews

Positive Review

"Showing late payment"

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I've had this acc for severel yrs.i had a death in my family an I overlooked being late.My sincere apologies to 7th ave.Thank you very much.An I assure you...

Critical Review

"Didn't receive product"

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Mother had merchandise sent to her residence this time. It never made it there. And the money was taken from her discover card. Seat enth sense not seventh...

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Lisa R Jyg
map-marker Sutherlin, Oregon

Not too happy

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She couldn't solve the problem I was having. Said she would get back to me and didn't. She said she would talk to her supervisor and call me back.

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Resolved
Heather D Ank

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Verified Reviewer

Resolved: Won't place order unless I pay half now

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Updated by user May 20, 2025

Company fixed the issue and I have been provided with product or service ordered.

Original review updated May 20, 2025
So i paid up my account and orderd 2 items afterwards on the credit buy now pay later. I have never had an issue with them before but now I do .

I called and paid my bill and lady told ne were caught up and I can order no problems.so I call order 2 items and I'm told I have to pay half down now or they won't ship my order at all. When I call the employee makes it sound like I still will.fet my order just take longer.he should have told me they won't ship at all if I didn't pay now l. What's the deal of buy now pay later ? This has never happened before.

My status Is current. Now they say I owe more money to another store this is crap.

They say the store i owe payment is $25 really after all the shopping I do here t h sys hownit is? They have nonproblem.tskong mu money when I paid bill but now I can't order
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Pros:
  • Buy now pay later likewise i se to be
Cons:
  • Wanting half my order same day

Preferred solution: Deliver product or service ordered

User's recommendation: Run dint shop here they lie

Florena Qbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naperville, Illinois

Could not hear them.

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Somebody is using my information. I dont have a account with you. Somebody is using my social security number

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Shatara Bvj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charles City, Iowa

Garbage

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I spent 600$ on a recliner that was in the dumpster in about 5 months. Impossible to get any satisfaction.

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Shirley C Ane

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ona, Florida

.y add is 7949 Echp Spring Rd

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Sent my package to wrong address My add is 7949 Echo Spring Rd not 7959 echo Spring rd. Can you call the delivery company and tell them my correct address

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Uma Xpy

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Verified Reviewer
| map-marker Clinton Township, Michigan

Returned item..n..fee is on my credit

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I need a phone call back on an order that wa sent back..and a fee of 42.$ is on my credit as negative...I wud like an explanation on this fee n y it's on my credit..I WILL take care of this as long as it a return fee or watever the charge is..that's on my credit for not paying ..plz advise me of wats going on...quickly as possible to b resolved.Thank U.

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Makynlee Izr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

To get a settlement on my account please so I can get the connection account of my credit.

Seventh Avenue - To get a settlement on my account please so I can get the connection...
Contains 1 confidential file for company representatives

I got behind on my payments because I didn't receive my check on time from Social Security I need to make it right with one about my account I would love to keep ordering from your catalog for your products and inventory in your catalog please allow we to settled with you so I can purchase more things from you to get my credit resourced. Ms. Savona Aekins 6220 Hackberry Dr.

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User's recommendation: Me

Pamela C Wvi

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Verified Reviewer

Package not delivered

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I cant reach anyone. My package is in aurora.

It has no name or mailing address. This is ridiculous.

I don't know what to do. I paid for the order.

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Cons:
  • No customer-care

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Detroit, Michigan

Didn't receive product

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Mother had merchandise sent to her residence this time. It never made it there.

And the money was taken from her discover card. Seat enth sense not seventh avenue

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Shirley C Ane

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received items

Never received items 2 comforters; I should have received them by now. They were brought out for delivery on June 4 to 7959, when they should have gone to 7949 Echo Spring Rd.

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Preferred solution: Deliver product or service ordered

Resolved
Bertrum Mdb

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Verified Reviewer
| map-marker Saukville, Wisconsin

Resolved: Payment

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Updated by user Apr 12, 2025

Thumbs up

Original review Apr 11, 2025

Did you recive my money order of $ 40 i seit out April third. 3 payments sentnt iI mailed iit April rrd 2025.

Im not.talkinh about thr gA in on April 3 rd. I sent a payment for

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User's recommendation: Ou yeah Double pay

Timoteo Dsx

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Verified Reviewer
| map-marker Woodway, Texas

Deep frying/ this item returned too late

Start sending return shipping labels like normal companies, its going to cost me $37 so I think I should get reimbursed, I will not ever order from you anymore, Ive been trying to reach someone in your company to help, very poor customer service

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User's recommendation: Never order from this company

Sylvia N Ixt

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Verified Reviewer
| map-marker Paducah, Kentucky

About my account

I missed one payment years ago. The payment was made years ago.

I want this account closed and taken off my credit report. I owe you nothing, so it's time to let this go.

Have I got to pay a whole lifetime for one missed payment that was paid? This is all I have.

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User's recommendation: I dont have one

Brenda M Afa

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Verified Reviewer

Good customer service

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Updated by user May 07, 2025

Agent was disinterested in outright answering my question, I had to, in the end, answer it for myself and had her validate it.

Original review May 06, 2025

Owed them money for laptop return list in the mail. They never hounded me and let me set up my own payment plan.

View full review
Loss:
$1100

Preferred solution: Tracking number from their shipping department on my return labels so I can find out what happened to the two laptops I sent back and they never received.

User's recommendation: Not bad

Vicktoria Djf
map-marker Doylestown, Pennsylvania

Got table but no chairs so I am going to order a set of chairs

Rep helped me find by description cause I couldnt find set on line again

I described the table set with 2 orange

Chairs now Im told you dont even sell chairs in picture

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User's recommendation: Read description I didn’t

Douglass Pwl
map-marker Elizabethtown, Pennsylvania

Make a payment

Regular procedure for making a payment. There was no problem the transaction went through perfectly.

I enjoyed my time with the agent. Thank you

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About

Related Companies

Colony Brands, Montgomery Ward, The Swiss Colony, Midnight Velvet, Ashro

Summary

Seventh Avenue is a retail company which specializes in sales of stylish furniture. It was founded in 2006. The headquarters is based in Monroe, Wisconsin, United States. Seventh Avenue also offers the following products: electronics, outdoor, jewelry, health & beauty. There are items for men, women, and kids. Seventh Avenue ships their products across the United States through UPS, FedEx, and Common Carrier carriers. Expedited delivery option is possible. The company accepts returns with full refund or exchange. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay through checking account. Order status can be tracked in personal profile on the company website.

Seventh Avenue reviews and complaints

Seventh Avenue is ranked 142 out of 3854 in Furniture and Decor category

Area Served

USA

Payment Methods

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