Seventh Avenue
Seventh Avenue Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seventh Avenue has 3.1 star rating based on 433 customer reviews. Consumers are mostly neutral.
54% of users would likely recommend Seventh Avenue to a friend or colleague.
- Rating Distribution
Pros: Convenient, Great merchandise, Good customer service.
Cons: Customer service, No communication, Not helpful at all.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seventh Avenue has 3.1 star rating based on 433 customer reviews. Consumers are mostly neutral.
54% of users would likely recommend Seventh Avenue to a friend or colleague.
- Rating Distribution
Pros: Convenient, Great merchandise, Good customer service.
Cons: Customer service, No communication, Not helpful at all.Recent recommendations regarding this business are as follows: "Yes I have ordered others but this particular one I believe is old", "DO NOT DEAL WITH THESE PEOPLE!", "None I I have nothing good to say about it because I haven’t received my merchandise and customer service person. I talked to a minute ago. She hung up on me very rudely and didn’t even call back.", "Never order from you again", "Do not deal with this company . I have a fraud order and never received a packet for this just got another bill !".
Most users ask Seventh Avenue for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Seventh Avenue Reviews
"Checking on my packages"
They hug up on me . I have nothing to say I just want to know where my merchandise is or I will cancel the whole thing and not even deal with the credit card...
Dayton, Ohio
Order
I'm trying to get confirmation on an order I placed not sure if I ordered multiple. I only wanted 1 item
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Verified Reviewer |
Richmond, Texas
Checking on my packages
They hug up on me . I have nothing to say I just want to know where my merchandise is or I will cancel the whole thing and not even deal with the credit card which out anymore so please let tell me what is going on with this company.
User's recommendation: None I I have nothing good to say about it because I haven’t received my merchandise and customer service person. I talked to a minute ago. She hung up on me very rudely and didn’t even call back.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraudulent Purchase
When I called to update them on shipment they (I spoke to three different people who work in lost/fraud/prevention department), are "ALL" rude and indifferent, no common sense reasoning, not the America I grew up in for sure.....
FedX attempted the delivery of the fraudulent purchased item and it was refused this morning so it can be sent back to the merchant....Seventh Avenue..
As of this morning, May 24, 2024 I went to FEDX website (My account), to see about stopping the shipment of the package I did not order and the shipper has a restriction on it so It cannot be refused or stopped. I ask them to so that several days ago before it was even processed after I got the email alert that the order had been purchased....well, I'm still not paying for it cause I did not order anything, it is a fraudulent purchase without my knowledge, besides I am almost 70 years old, I don't want a 50 inch TV... I have two tvs already, don't need that big ole tv, and I don't spend money foolishly....(I think it is a inside job, Seventh Avenue).
Preferred solution: Full refund
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Verified Reviewer |
Saint Louis, Missouri
Resolved: I need my money back please
Company fixed the issue and I have been provided with apology.
I didnt speak to anyone I made an order and and you all took it out my bank account instead of charging it to my other orders
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reisterstown, Maryland
Identity Theft that they will not take off of my credit report.
I have an account with Seventh Avenue that was opened about ten years ago. The account was paid off and I had not used it in about four years.
I monitor my credit file daily and on November 5th 2024 a purchase of $174 appeared along with 19 late payments. I called them and they said they would send out papers for me to file a dispute. I have spoken to three more reps since then. One of them told me that someone used my account to purchase lamps that were sent to another address in another state.
I asked them to remove this from my credit report until this is resolved. They did not. I spoke to another rep when three weeks went by and my dispute papers never showed up. They told me they were mailed that day.
I waited another week and called back. This time they said they were mailed that day. Well... the papers finally showed up and there was nothing to fill out.
They directed me to go online and fill out an online form with the Federal Trade Commission. Meanwhile, this is still on my credit report. I downloaded the form as well as going to the police station and filing a report with them. Seventh Avenue says they are going to "investigate" this..
Really? How?
They already know that this account has been hacked. I can't WAIT until this is resolved one way or another so I never had to deal with them again.
User's recommendation: DO NOT DEAL WITH THESE PEOPLE!!
Nashville, Tennessee
Great experience
From the moment Seventh Avenues customer service rep came on the line, she was very pleased to help my every need. By the time the call ended, she had taken my mess and made it clear to understand. From start to finish she handled it professionally and her primary concern was for my satisfaction.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Checking if a payment went through
I love dealing with pissed consumer.com, I laugh everytime...FOR OVER A YEAR!!
A year ago I pointed out how this site has a "pissed consumer" platform
Why don't you listen to me???
Seriously, No one Else noticed this???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product defective i received
The orange vegan facial scrub was dry and had no smell. It smelt of dry wax.
I have the body scrub and facial cleanser with moisturizer. I love those.
- I love being able to buy now and pay the payments out over time
Preferred solution: If I can get a different facial scrub or my refund.Or the vegan body oil would be fine.
User's recommendation: Yes I have ordered others but this particular one I believe is old
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing order
Customer service is excellent. But I don't get any products from seventh Avenue.
I've been placing my order for this 3-piece Bistro set, sheets, and lamp for months. It has not been delivered.
I have a $400 credit. My catalogue # is 495306. My name is April Campano. My contact number is 978971**** and my email is APRILCAMPANO13@***.COM.
Please deliver my products! Thank you, April Campano.
- Excellent products
- Poor delivery
Preferred solution: Deliver product or service ordered
Charlotte, North Carolina
Can create an account on line need a human to place an order
Called in places my order, my representative was excellent and very helpful, will continue to shop with them
Milwaukee, Wisconsin
My bank account has been compromised
Im in the process of opening a new bank account and all credit rules has been alerted so credit cannot be looked at
West Fork, Arkansas
Account not mine
I did not order whatever this item is or have it shipped somewhere else. This is the second bill I have gotten.this was not resolved before and really get no where when talking to people about this issue.
User's recommendation: Do not deal with this company . I have a fraud order and never received a packet for this just got another bill !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Problems with shipment
They say it it is an incorrect address that it is a business address but I live in a apartment called Madonna plaza
- I have always liked 7th avenue
- I have no cons but when you put a business address
Preferred solution: Deliver product or service ordered
User's recommendation: Please let FedEx know that people live in apartments in a business called Madonna plaza
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Make payment
I didnt get anyone on the phone I am trying to make a payment can someone please call me at 315-667-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bedford, Indiana
Need instructions for bistro chairsI couldn't get a straight answer from the recording
The recording kept repeating that they didn't understand what I was saying. I was so frustrated I then tried to text and never received an answer.
User's recommendation: Forget about trying to reach customer service.
Nashville, Tennessee
Trying to pay account in full
They sale your debt to a collector and make it hard to pay the account and ruin your credit. They couldn't handle it any longer and I am still not able to connect to pay in full.
So I suppose they won't get paid and my credit is ruined for less than $200. Very much want to settle the account.
About
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Seventh Avenue is a retail company which specializes in sales of stylish furniture. It was founded in 2006. The headquarters is based in Monroe, Wisconsin, United States. Seventh Avenue also offers the following products: electronics, outdoor, jewelry, health & beauty. There are items for men, women, and kids. Seventh Avenue ships their products across the United States through UPS, FedEx, and Common Carrier carriers. Expedited delivery option is possible. The company accepts returns with full refund or exchange. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also pay through checking account. Order status can be tracked in personal profile on the company website.
Seventh Avenue is ranked 120 out of 2907 in Furniture and Decor category
USA
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