Seventh Avenue
Reviews and Complaints
Norfolk, Virginia
Have not received chair ordered January 29, 2025
Put a live person on the line. I have not received my order and I am getting very disillusioned either Seventh Avenue. I will not pay for something I have not received.
Thank you
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Verified Reviewer |
Los Angeles, California
Your company is Awesome
I moved to a different apartment number and I needed to update my address and phone number and gmail so I will be able to get your catalog..
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Verified Reviewer |
Shingletown, California
Need to return comforter set one of the pillow cases has a large ink stain
They need to contact me, I have emailed them 3 or 4 times.
Patty Kimbrell I received my comforter set one of the pillows has a LG ink stain on it
Enterprise, Alabama
Showing late payment
I've had this acc for severel yrs.i had a death in my family an I overlooked being late.My sincere apologies to 7th ave.Thank you very much.An I assure you this account will not be late again...BRENDA BRINSON.
User's recommendation: 10 or above in department I've spoken to.
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Verified ReviewerUpdate debit card
Need to speak to someone. Got disconnected.
Hung up on me.
Have to speak to someone. Update phone, email, debit card.
Preferred solution: Update info
Henderson, Nevada
Call keeps dropping. I've called twice in a row. Item I ordered from the catalog is 69.99 with 5.00 shipping few. Why is total price 106.17?
Call has dropped twice I've called back both times. The order I was placing from catalog is $69.99 but the service rep said total t is $106.17. Why?
Williamstown, New Jersey
Pleased customer
Satisfied with customer service. Company representative was very knowledgeable and professional about process I needed to solve my problem.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent Purchase
When I called to update them on shipment they (I spoke to three different people who work in lost/fraud/prevention department), are "ALL" rude and indifferent, no common sense reasoning, not the America I grew up in for sure.....
FedX attempted the delivery of the fraudulent purchased item and it was refused this morning so it can be sent back to the merchant....Seventh Avenue..
As of this morning, May 24, 2024 I went to FEDX website (My account), to see about stopping the shipment of the package I did not order and the shipper has a restriction on it so It cannot be refused or stopped. I ask them to so that several days ago before it was even processed after I got the email alert that the order had been purchased....well, I'm still not paying for it cause I did not order anything, it is a fraudulent purchase without my knowledge, besides I am almost 70 years old, I don't want a 50 inch TV... I have two tvs already, don't need that big ole tv, and I don't spend money foolishly....(I think it is a inside job, Seventh Avenue).
Preferred solution: Full refund
Dallas, Texas
Yeah it worked great
Make the number easier to access and make it down that they can get their checking on their products through them
Birmingham, Alabama
You can’t call them a bunch orazy
Call me if I call you then would you call me back? I want to know why Ive ordered from yall and also from Montgomery Ward yall have gotten *** since the last time Ive viewed show so could you call me back? This is Emma Walters 205-835-**** thank you
User's recommendation: Don’t buy
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Verified Reviewer |
Hudson, Florida
Catalog 2025
I tried to order a 2025. Catalog and it hung up.
I'd like to start ordering from the company?? Locally I want to do is order a catalog
Lakeside, California
Terrible sell junk
Charge too much interest on a shirt they sell junk customer service is terrible and they argue with you
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Verified ReviewerReturn
It didn't fit. I looked for other ones, but you didn't have any. Your company needs to give your customer service a raise; they are awesome and have always been nice and polite.
- Great mechandise great service
- Wish there were more companies like you
Preferred solution: Full refund
User's recommendation: Very much your company puts the customer first and always polite
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Verified ReviewerClose my accounts on my credit report
I hv repeatedly called these people on & off for 3,years to get them to close my accounts & report it to the credit bureau s.
Ugh. Over & over again the assistant is very nice & yet i check my credit report & theyre still listed as open ; talking to a wall here BUT omgoodness if i missed a payment theyd find my credit report asap to report my delinquency.
I tried again today she said check report in 7 days. I hope so
Preferred solution: All my accounts with them closed on my credit reports
User's recommendation: Do not use their financing. U will spend inordinate obnoxious amounts of time trying to remive them from ur credit report. Not to mention their 30% financing is obscene & their shipping charges ridiculous when How!! Many other companies ship for FREE. Save ur money. Whatever ur going to buy here… buy it somewhere else.
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Verified Reviewer |
Coldwater, Kansas
Make the 3 dollar fee is ridiculous..payment
My only real complaint is trying to make a payment with card and the lady asked to repeat numerous times..and she couldn't get it..after being finally transferred the next person got it right off...
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